Stepping into
Leadership
What is Stepping Into Leadership?
Over three days, participants will work through 6 modules, delving into the dynamics of effective leadership, mastering crucial skills essential for navigating today’s professional landscape.
From supervisors to managers and business owners, individuals seeking to enhance their leadership prowess will find invaluable insights and tools within each session.
Before the course begins, participants will undergo a cutting-edge DISC© assessment, gaining insights into their unique leadership and communication styles. Further sessions will explore self-leadership, team dynamics, employee engagement strategies, coaching methodologies, goal setting techniques, project management best practices, and fostering a culture of excellence within organizations.
Meet the Facilitator
Christine McLeod
Christine McLeod helped us design this series 7 years ago and has been its facilitator since then. With over 200 Squamish leaders having graduated from the program, everyone agrees that Christine’s passion for Leadership development and the community of Squamish are a winning formula.
Christine brings a career of facilitation, coaching, leadership development and facilitation to the program. She is a passionate volunteer and community builder in Squamish, an experienced senior operational leader and above all, a connector and service-minded leader.
When Christine is not facilitating programs with us, she is working with local and regional businesses in the area of leadership and team development, as well as developing leadership skills in our community youth demographic. You can connect with her on instagram at @everydayleaders
What is DISC?
DiSC® is a personal assessment tool used by more than one million people every year to help improve teamwork, communication, and productivity in the workplace. Organizations and facilitators use these profiles as tools to help ignite cultural change, inspiring lasting behavior changes that positively shape their workforce.
WHAT DOES DISC© MEAN?
- DiSC is an acronym that stands for the four main personality profiles described in the DiSC model: (D)ominance, (i)nfluence, (S)teadiness and (C)onscientiousness.
- People with D personalities tend to be confident and place an emphasis on accomplishing bottom-line results.
- People with i personalities tend to be more open and place an emphasis on relationships and influencing or persuading others.
- People with S personalities tend to be dependable and place an emphasis on cooperation and sincerity.
- People with C personalities tend to place an emphasis on quality, accuracy, expertise, and competency.
- Everything DiSC also measures priorities (the words around the circle), providing more nuanced and memorable feedback in profiles.
Course Outline
SESSION 1: GETTING TO KNOW YOURSELF AS A LEADER
- Understanding the essence of personal leadership.
- Seeing how much impact you have as a leader navigating life and work.
- Analyzing the different tasks and mindsets between leadership and management- understanding how to prioritize which and when.
- Finding the way to fit it all in, managing responsibilities on a quadrant of urgency and importance to be more productive in achieving results.
- Recognizing your unique strengths as a leader as well as your blind spots that can trip you up causing unnecessary friction or conflict.
- Clearly recognizing strengths in others who have different styles.
- Building the foundational skills of developing others by better understanding the 4 DISC styles and how to lead/communicate with others.
- Recognizing and avoiding typical mistakes made with customers , the operations of the business and staff alike.
SESSION 2: DEVELOPING HIGH PERFORMANCE TEAMS
- Recognizing the key pieces needed to make a “high performance” team vs a regular team
- Knowing what to do when things go sideways and conflict arises before it gets to toxic levels
- Learning about conflict resolution styles including your own strengths and blindspots in conflict modes
- Practicing the skills needed to get out of Drama Triangles and prescribed roles that managers typically fall into
SESSION 3: CONVERSATIONS THAT MATTER (EMPLOYEE ENGAGEMENT)
- Regulating yourself better so you can communicate more effectively with your colleagues
- Recognize what drives employee engagement and disengagement in Squamish and beyond
- Quantifying the hard and soft costs to the business of disengaged staff
- How to build on your DISC style to communicate more effectively in ALL situations with employees
- Understanding examples of the 4 types of ways employees are self motivated
- Brainstorming ideas to attract and retain staff in Squamish in 2024
- Recognizing how to manage effectively on various communication platforms that all differ slightly in tone and formality including text, email, social media, teams/zoom and more